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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mario Gian Adajar

April 12, 2024

5  out of  5 rating by Mario Gian Adajar
"Very professional and patient people at this office. If you’re looking to save money and get good service, contact them today"
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John C. Jorda

March 27, 2024

5  out of  5 rating by John C. Jorda
"Melissa and her staff have always been there when I needed them. Prompt, friendly service, and always got back to me quickly when I had a question. I definitely recommend Melissa and State Farm for your insurance needs!"
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Craig Solomon

January 10, 2024

5  out of  5 rating by Craig Solomon
"Always heard excellent comments on Melissa and the team at Back Mountain State Farm over the years. We made a change a year ago and could. not be happier. Everyone is hospitable, and accommodating and communicates back quickly on any questions we may have"
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Selina Masi

January 10, 2024

5  out of  5 rating by Selina Masi
"I couldn't be happier with the service we receive. This office really saved me from another agency that was charging me double the price for less coverage. Knowing I have the right amount of coverage and can actually afford it is much less stressful. Thank you!"
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Bill Guskiewicz

October 31, 2023

5  out of  5 rating by Bill Guskiewicz
"Melissa and her staff are great. She answered all my questions quickly and clearly so that I understood everything. They really make you feel like a friend more than a costumer. I would highly recommend her for any of your needs."
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Carol Raskiewicz

October 31, 2023

5  out of  5 rating by Carol Raskiewicz
"Melissa and her staff are always available and willing to be of service! Nice friendly atmosphere!"
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Lynda Comerosky

September 7, 2023

5  out of  5 rating by Lynda Comerosky
"Melissa was very helpful, answered my questions, and gave my kid and I a great rate on our auto and renters insurance. Would recommend State Farm and Melissa’s agency to others."
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Missy Tamara

September 5, 2023

4  out of  5 rating by Missy Tamara
"Wonderful, affordable, and with professionalism I should of chose Sate Farm in the first place I'm happy to join aboard"
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Gloria Noss

July 17, 2023

5  out of  5 rating by Gloria Noss
"Melissa and staff are great. When I need help, have a question, the respond quickly, explain everything clearly and are very professional. Will recommend them for all your insurance needs."
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Joel Skursky

July 12, 2023

5  out of  5 rating by Joel Skursky
"Wonderful to work with, fast and reliable, I highly recommend her and her staff for all your insurance needs."
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Anne M

July 12, 2023

5  out of  5 rating by Anne M
"Excellent customer service, hugely helpful and quickly responsive. Highly recommend."
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Sherri R

July 12, 2023

5  out of  5 rating by Sherri R
"Excellent customer service. Knowledgeable and friendly."
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Julie Wanzenried

July 12, 2023

5  out of  5 rating by Julie Wanzenried
"Great experience with Melissa"
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Colleen Weaver

May 15, 2023

5  out of  5 rating by Colleen Weaver
"Melissa does a wonderful job and so does state farm. Always making sure I'm doing well and everything is going well."
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Val Andrews

May 11, 2023

5  out of  5 rating by Val Andrews
"Melissa is genuine! She works up a fair policy and is very cordial. She dealings to questions promptly and makes you feel deserving."
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Ann Luczak

May 11, 2023

5  out of  5 rating by Ann Luczak
"Highly recommend, their rates are great! I love the staff they are great to work with. They are very knowledgeable and get back to you very quickly."
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May 3, 2023

5  out of  5 rating by Tony
"Melissa and her team are the best they treat you like family. I have been with them for a few years now and they have been absolutely amazing!"
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Tina Parrish

May 3, 2023

5  out of  5 rating by Tina Parrish
"I have had nothing but pleasant and helpful workers. I have recommended you to friends and family. Have a safe summer. Tina Parrish"
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Haley Melan

April 25, 2023

5  out of  5 rating by Haley Melan
"Around 2 years ago, after I purchased a new car, I purchased car insurance through Melissa Walters State Farm and I have nothing but great things to say. It was my first time paying for insurance on my own and they made it so easy for me, not having known anything about insurance previously. I continue to use them for other insurance needs and I appreciate the care they give their customers."
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Stephen Magni

April 19, 2023

5  out of  5 rating by Stephen Magni
"Great customer service! Always willing to answer questions and help us with any claims"
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Michele Reilly

April 12, 2023

1  out of  5 rating by Michele Reilly
"They canceled my homeowners insurance without making sure I knew about it. Afterwards they stated they sent out letters. I did not have any correspondence in my app, which is what I use. They really should notify you and be confident you are aware of cancellations. I’m happy they did this because I found insurance that is less expensive! I would not recommend this company at all. I was with them for over 15 yrs and they kept raising my premium. They forget about you once you sign up."
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Basil Doyle

March 27, 2023

5  out of  5 rating by Basil Doyle
"Flawless service very prompt when calling . They stay in touch"
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Daniel Burkhart

March 16, 2023

5  out of  5 rating by Daniel Burkhart
"They’re very helpful and got me a great rate."
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Denise Blazick

March 15, 2023

5  out of  5 rating by Denise Blazick
"Melissa and agents are a talented and friendly group who are on top of the insurance game. Highly recommend!"
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John Bell

March 3, 2023

5  out of  5 rating by John Bell
"Better rates with more coverage. Left Liberty Mutual after twelve years. They didn't appreciate a long term driver with an excellent claim history. Walter exceeded expectations! Highly recommend!"