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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robbie LaNunziata

Robbie LaNunziata

March 12, 2025

5  out of  5
rating by Robbie LaNunziata
"Phenomenal"
We responded:
"Thank you so much for your kind words! We take a lot of pride in providing remarkable service. Thank you for your business with us! ~ Melissa "
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John Altoe

March 12, 2025

5  out of  5
rating by John Altoe
"Absolutely fantastic!!!"
We responded:
"Wow thank you so much! We take pride in our customer service and being able to help our local community with all their insurance needs. Thanks for your continued loyalty with our office! ~ Melissa "
Profile photo of Lynn Minnelli

Lynn Minnelli

March 7, 2025

5  out of  5
rating by Lynn Minnelli
"Melissa has always been there for us if we need her. Her staff, Barbara is exceptional, knowledgeable, friendly and on top of everything. Amy is quick and friendly ready to help. We could not ask for better service from them all for our personal needs and our business needs. Thank for many years of services and here's to many more!"
We responded:
"Lynn, it truly has been a pleasure having you and your family as policyholder all of these years. We appreciate the trust and loyalty that you continue to put into our office. We are grateful for customers like you! ~ Melissa "
Profile photo of Carol

Carol

February 20, 2025

5  out of  5
rating by Carol
"We have just joined as State Farm customers and are very happy with the service we have received! If we call with questions, they are answered in a professional and courteous manner. Melissa Walter has been most helpful and her associate Amy has been wonderful in helping us. In fact, we are so happy with the service that we will soon be insuring a third vehicle with them!"
We responded:
"Thank you so much for your incredible review! Your kind words for Amy and the help we provide is truly heartwarming to read. Thank you for taking the time to leave us a review. ~ Melissa "
Profile photo of Nick Butromovich

Nick Butromovich

February 19, 2025

5  out of  5
rating by Nick Butromovich
"Best insurance company melissa and her staff are great very helpful highly recommend"
We responded:
"Thank you for the incredible review! I am very grateful to have amazing team members that care and support our policyholder. ~ Melissa "
Profile photo of Melissa Love

Melissa Love

February 5, 2025

5  out of  5
rating by Melissa Love
"Everyone at the office is super friendly and helpful. I needed to change insurance companies and was looking to bundle home and auto. It was an easy and smooth transition. Not to mention I’m saving thousands, yes thousands a year compared to my old company! I would absolutely recommend Melissa Walter and her team for your insurance needs."
We responded:
"Melissa, Thank you so much for the excellent recommendation! We love to saving insured money! ~ Melissa "
Profile photo of Barbara Hoyson

Barbara Hoyson

February 5, 2025

5  out of  5
rating by Barbara Hoyson
"Recently changed to Melissa Walter State Farm which saved us lots of money. The office is friendly and accommodating in helping us with our insurance needs. Highly recommended."
We responded:
"Barbara, Thank you so much for the recommendation! ~ Melissa "
Profile photo of Samantha Holcomb

Samantha Holcomb

February 5, 2025

5  out of  5
rating by Samantha Holcomb
"I love the fact that when I call the office, someone always picks up the phone! Their work is quick and accurate as well!"
We responded:
"Susan, Thank you so much for your kind words! ~ Melissa "
Profile photo of Mario Gian Adajar

Mario Gian Adajar

April 12, 2024

5  out of  5
rating by Mario Gian Adajar
"Very professional and patient people at this office. If you’re looking to save money and get good service, contact them today"
We responded:
"Mario, thank you so much for your fantastic review! ~ Melissa "
Profile photo of John C. Jorda

John C. Jorda

March 27, 2024

5  out of  5
rating by John C. Jorda
"Melissa and her staff have always been there when I needed them. Prompt, friendly service, and always got back to me quickly when I had a question. I definitely recommend Melissa and State Farm for your insurance needs!"
We responded:
"John, thank you for your fantastic review. We love having you with our office! ~ Melissa "
Profile photo of Craig Solomon

Craig Solomon

January 10, 2024

5  out of  5
rating by Craig Solomon
"Always heard excellent comments on Melissa and the team at Back Mountain State Farm over the years. We made a change a year ago and could. not be happier. Everyone is hospitable, and accommodating and communicates back quickly on any questions we may have"
We responded:
"Craig, thank you for the fantastic review! We appreciate you! ~ Melissa "
Profile photo of Selina Masi

Selina Masi

January 10, 2024

5  out of  5
rating by Selina Masi
"I couldn't be happier with the service we receive. This office really saved me from another agency that was charging me double the price for less coverage. Knowing I have the right amount of coverage and can actually afford it is much less stressful. Thank you!"
We responded:
"Selina, Thank you so much for your kind words. We are happy we could save you money on your insurance! ~ Melissa"
Profile photo of Bill Guskiewicz

Bill Guskiewicz

October 31, 2023

5  out of  5
rating by Bill Guskiewicz
"Melissa and her staff are great. She answered all my questions quickly and clearly so that I understood everything. They really make you feel like a friend more than a costumer. I would highly recommend her for any of your needs."
We responded:
"Bill, thank you so much for the great recommendation. Glad we could help you with setting up your policy and saved you money. ~ Melissa"
Profile photo of Carol Raskiewicz

Carol Raskiewicz

October 31, 2023

5  out of  5
rating by Carol Raskiewicz
"Melissa and her staff are always available and willing to be of service! Nice friendly atmosphere!"
We responded:
"Carol, Thank you for the fantastic review! We love working with you! - Melissa"
Profile photo of Lynda Comerosky

Lynda Comerosky

September 7, 2023

5  out of  5
rating by Lynda Comerosky
"Melissa was very helpful, answered my questions, and gave my kid and I a great rate on our auto and renters insurance. Would recommend State Farm and Melissa’s agency to others."
We responded:
"Lynda, thank you for the fantastic review! I'm glad we were able to save you money and help you and your son. ~ Melissa "
Profile photo of Missy Tamara

Missy Tamara

September 5, 2023

4  out of  5
rating by Missy Tamara
"Wonderful, affordable, and with professionalism I should of chose Sate Farm in the first place I'm happy to join aboard"
We responded:
"Tamar, thank you for the great review! ~ Melissa "
Profile photo of Gloria Noss

Gloria Noss

July 17, 2023

5  out of  5
rating by Gloria Noss
"Melissa and staff are great. When I need help, have a question, the respond quickly, explain everything clearly and are very professional. Will recommend them for all your insurance needs."
We responded:
"Gloria, Thank you so much for your kind words. We truly appreciate it! ~ Melissa "
Profile photo of Joel Skursky

Joel Skursky

July 12, 2023

5  out of  5
rating by Joel Skursky
"Wonderful to work with, fast and reliable, I highly recommend her and her staff for all your insurance needs."
We responded:
"Joel, thank you the great recommendation! ~Melissa "
Profile photo of Anne M

Anne M

July 12, 2023

5  out of  5
rating by Anne M
"Excellent customer service, hugely helpful and quickly responsive. Highly recommend."
We responded:
"Anne, thank you fir the great review! ~ Melissa "
Profile photo of Sherri R

Sherri R

July 12, 2023

5  out of  5
rating by Sherri R
"Excellent customer service. Knowledgeable and friendly."
We responded:
"Sheri, thank you for the fabulous review! ~ Melissa"
Profile photo of Julie Wanzenried

Julie Wanzenried

July 12, 2023

5  out of  5
rating by Julie Wanzenried
"Great experience with Melissa"
We responded:
"Julie, thank you for the great review! ~ Melissa "
Profile photo of Colleen Weaver

Colleen Weaver

May 15, 2023

5  out of  5
rating by Colleen Weaver
"Melissa does a wonderful job and so does state farm. Always making sure I'm doing well and everything is going well."
We responded:
"Colleen, thank you so much for your kind words! ~Melissa "
Profile photo of Val Andrews

Val Andrews

May 11, 2023

5  out of  5
rating by Val Andrews
"Melissa is genuine! She works up a fair policy and is very cordial. She dealings to questions promptly and makes you feel deserving."
We responded:
"Val, Thank you for your kind words! It's been a pleasure working with you. ~ Melissa "
Profile photo of Ann Luczak

Ann Luczak

May 11, 2023

5  out of  5
rating by Ann Luczak
"Highly recommend, their rates are great! I love the staff they are great to work with. They are very knowledgeable and get back to you very quickly."
We responded:
"Thanks for the 5 stars, Ann! -Melissa"
Profile photo of Tony

Tony

May 3, 2023

5  out of  5
rating by Tony
"Melissa and her team are the best they treat you like family. I have been with them for a few years now and they have been absolutely amazing!"
We responded:
"Tony, thank you for the fantastic review. We are thankful to have you as a customer! ~ Melissa "